Events Assistant

Title: Events Assistant

Reports to: Director, Events

Job Summary: The Events Assistant supports the Events & Programming team in delivering exceptional experiences designed to amplify and advance Heritage’s impact and mission. The Events & Programming team produces over 5,000 events annually, from high-level roundtables and public programs in our Washington, D.C. headquarters to donor gatherings and multi-day conferences across the country.

Job Duties

• Event Support – Support the planning and execution of events that are hosted primarily offsite around the country, including one-day regional gatherings and multi-day conferences for donors, Members of Congress, coalition partners, and other leaders. Coordinate travel arrangements, facilitate the shipping of supplies in a timely manner, handle onsite set-up and execution of registration, and various other related duties.
• Event Registration & Customer Service – Manage the overarching registration process across all special events including setting up each event profile, creating daily RSVP reports, uploading data into CRM platforms, and ensuring all registration data is accurate and maintained throughout the event lifecycle. Provide support to event invitees by answering inquiries via phone and email.
• Marketing and Event Communications – Develop and send event marketing pieces such as registration webpages and email invitations with compelling promotional copy (digital marketing familiarity a plus but not required). Maintain ongoing production calendar to ensure all related event communications are sent out on time.
• Event Metrics & Assessments – Collect and track event details to ensure accurate post-event reporting and internal data-sharing.
• Cross-Functional Support – Provide support across the Events & Programming team on an ad-hoc basis, which includes cross-training on multiple platforms and processes.
• Office & Administrative Responsibilities – Update team and organization-wide calendars, maintain updated contact information for external partners (such as vendors, venues, and speakers), submit expense reports, process invoices, assist in compiling event revenue and expense reports, track Heritage and movement anniversaries and product launches, ensure event media files such as video and photography are updated and archived in a timely manner, order and track event supplies inventory, manage team’s storage, and perform general office duties.

Qualifications

• Education: Bachelor’s degree
• Experience: Some experience in event support, donor relations, or customer service
• Communication: Clear, effective, and gracious written and verbal communication
• Technology: Ability to master new software for event registration, email marketing, and virtual events; proficiency in Microsoft Suite; familiarity with email marketing platforms a plus

Other Requirements

• Understand and support the Heritage mission and vision for America, and the department’s goals and objectives.
• Critical Thinking: Demonstrated ability to think critically and exercise sound judgement in high-pressure situations.
• Organization: Strong organizational skills and attention to detail, with the ability to manage multiple projects and priorities.
• Availability: Ability to travel and work nights and weekends when necessary.

Benefits and Salary

The Heritage Foundation offers a highly competitive benefits package that includes, but is not limited to, best-in-class health care, vision, and dental insurance, employer-sponsored retirement funding, “take what you need” PTO and sick leave, 14 weeks of paid leave for new moms and 6 weeks of paid leave for new dads, among other programs.

The salary range for this role is $55,000 - $60,000 annually. This range is a good-faith estimate, and the final salary offered to a selected candidate depends on a variety of factors including, but not limited to, the candidate’s experience, education, and other qualifications; internal and external market pay for comparable jobs; and level of hire based on aforementioned qualifications.